Shipping Policy

Last Updated: August 7, 2026

At Avrelune, we want the shipping side of your order to be as considered as the piece inside the box. Every order ships free within the United States, with no minimum purchase.

Shipping Locations

This policy covers orders shipped within the United States.

Delivery Times

  • Order Cutoff Time: 6:00 PM CST. Anything placed after that is processed the following business day, which can add one day to the estimate below.
  • Order Handling Time: 1–2 business days, Monday through Friday. Once processed, your order is handed to one of our carriers.
  • Transit Time: 6–8 business days, Monday through Friday.
  • Estimated Delivery Time: 7–10 business days in total.

These windows are estimates. Carrier delays and regional factors occasionally push them slightly, and we will always help you chase an order that runs long.

Carrier Services

We work with established carriers to deliver across the United States, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: Every order within the United States ships free, with no minimum order requirement.
  • Paid Shipping: For any destination outside our free shipping zone, the cost is calculated and displayed to you at checkout before you pay.

Delivery Issues

If a package is delayed, damaged in transit, or appears to be lost, write to us right away at info@avrelune.com with your order number. We will open an investigation with the carrier and stay on it until your order is resolved.

Tracking Your Order

As soon as your order ships you will receive a confirmation email containing your tracking number. You can also follow your shipment on our Order Tracking Page.

Changes to This Policy

We may revise this Shipping Policy at any time. Any change appears on this page with a new Last Updated date. Please review it periodically. Continuing to use our website after a change means you accept the revised policy.

Questions?

Visit our FAQ page or contact our support team and we will help.

Contact Information

Store Address: 6814 W Bayou Dr, Hitchcock Texas 77563, United States

Store Email: info@avrelune.com

Store Phone: +14092285870

Customer Service Hours: Monday to Friday: 9:00 AM – 10:00 PM (CST)

We do our best to reply to your e-mail within 1–2 business days.